Terms of Sales
These conditions apply to all sales concluded by LA CRAVATE DE BERCY through the website www.lacravatedebercy.com . These conditions are only valid for individuals, and no professional can take advantage of them.
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ARTICLE 1 - PRICE
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1.1 - The prices of our products are indicated in euros all taxes included and excluding the cost of processing and shipping. The shipping costs mentioned do not cover exclusively the cost of the postage but also the costs of preparing and processing the order. It is therefore possible that the price of the shipping costs indicated on the package differs from the shipping costs charged when ordering.
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1.2 - For all products shipped outside the European Union and in the French overseas departments and territories, customs duties or other local taxes or import duties or state taxes may be payable. These sums are the responsibility of the customer and are his sole responsibility both in terms of declarations and payment to the competent authorities.
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1.3 - LA CRAVATE DE BERCY reserves the right to modify its prices at any time but the products will be invoiced on the basis of the prices in force at the time of validation of your order.
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1.4 - Promotional offers, possible reductions or sales cannot be combined.
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1.5 - The products remain the property of LA CRAVATE DE BERCY until full payment of the order.
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ARTICLE 2 - VALIDATION
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You declare that you have read and accepted these General Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these General Conditions of Sale.
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ARTICLE 3 - AVAILABILITY
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LA CRAVATE DE BERCY is not intended to sell the products offered in large quantities. Consequently, LA CRAVATE DE BERCY reserves the right to refuse orders for the same product in large quantities. Our products are available as long as they are visible on the site, and excluding promotional operations mentioned as such on the site. In the event that a product is unavailable after placing your order, we will inform you by email, and will then offer you the choice between the refund of your order or the replacement of the unavailable product (s) with other products from our catalog.
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ARTICLE 4 - DELIVERY
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4.1 - General
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The products are delivered to the delivery address indicated during the ordering process. Shipping is made within 48 working hours of the order, subject to availability. Delivery times are generally 2 working days in Metropolitan France, from the dispatch of the order, except in cases of force majeure (strikes, terrorist acts, wars, natural and meteorological disasters, etc.). LA CRAVATE DE BERCY reserves the right to send an order in several separate shipments. You will of course be informed by email.
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You can find all the details about delivery times and shipping costs on our site.
In the event of payment by check, the order will be shipped upon receipt of the check by us.
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4.2 - Reservations
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You must notify the carrier and LA CRAVATE DE BERCY of any reservations about the delivered product (for example: damaged package, already open, etc.). Depending on the cases defined in article 9 below, you can benefit from the exchange and refund conditions provided for in this article.
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4.3 - Responsibilities
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Deliveries are made to the address indicated in the order form which can only be in the agreed geographical area. The risks are borne by the purchaser from the time the products have left the premises of LA CRAVATE DE BERCY.
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LA CRAVATE DE BERCY cannot be held responsible for any loss or theft of your package during transport. No compensation other than that provided for in the general conditions of La Poste, nor compensation may be required ...
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For Colissimo deliveries, the status available on http://www.colissimo.fr/suivi will prevail. If the status indicates that the package has been lost by the Post Office or damaged, LA CRAVATE DE BERCY will then take charge of the new shipment of your package.
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4.4 - Incorrectly entered delivery details
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If a package could not be delivered to you because the delivery address entered is incorrect or incomplete, your package will then be automatically returned to our warehouse. In this case, we suggest that you reship the order by paying you again the shipping costs or we offer you the reimbursement of your order excluding shipping costs.
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ARTICLE 5 - PAYMENT
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At no time can the sums collected be considered as a deposit or down payment.
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The payment of your purchases is made:
- or by credit cards: Visa, MasterCard, American Express, other blue cards (e-blue card). The card is only debited when the order is shipped.
- or by Paypal.
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Regardless of the payment method, the details of the bank card used are not saved.
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ARTICLE 6 - SECURITY
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Our site is the subject of a security system.
We have adopted the SSL encryption process, but we have also reinforced all the scrambling and encryption processes to protect as effectively as possible all sensitive data related to means of payment.
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ARTICLE 7 - SATISFIED OR REFUNDED 14 DAYS - RIGHT OF WITHDRAWAL
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7.1 - In accordance with the legal provisions in force, you have a period of 7 days from the receipt of your products to exercise your right of withdrawal from LA CRAVATE DE BERCY without having to justify reasons or pay a penalty. LA TIE DE BERCY extends this period to 14 calendar days, from receipt of the order, in order to effect an exchange only.
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In case of exercise of the right of withdrawal within the aforementioned period, only the price of the product (s) purchased and the shipping costs will be reimbursed; the return costs remaining at your expense.
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Returns must be made in their original condition and complete (packaging included) and accompanied by a copy of the purchase invoice. The products must not have been worn. Please note: we do not accept returns by registered mail.
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You will receive a notification upon receipt of the returned package, and the refund will be made within 30 days.
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This right of withdrawal is not applicable to personalized products, in accordance with article L121-20-2 of the Consumer Code, nor to gift packaging.
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7.2 - Return address: the products are to be returned to LA CRAVATE DE BERCY, 60 rue des Queyries, Bâtiment 12-2, 33100 Bordeaux.
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ARTICLE 8 - PRODUCT COMPLIANCE
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The natural materials used in the making of our products have characteristics that may vary depending on certain external factors, such as temperature or atmospheric pressure. The dimensions and measurements given in the descriptions are therefore only indicative and may differ slightly from one product to another.
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We are committed to refunding or exchanging you for defective, damaged or damaged products delivered or not corresponding to your order. In this case, we thank you for agreeing to state it in detail by email to contact@lacravetedebercy.fr and to send us a photo of the article concerned. We will then send you a pre-paid shipping label, if applicable, to return the item to us without having to advance any costs. LA CRAVATE DE BERCY will not reimburse the return costs or any expense whatsoever without its written consent. In any event, you benefit from the legal guarantees of conformity and hidden defects, in accordance with the legal provisions in force. The stipulations of this article do not prevent you from benefiting from the right of withdrawal provided for in article 7.
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ARTICLE 9 - REIMBURSEMENT
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Refunds of products in the cases referred to in Articles 7 and 8 will be made as soon as possible and at the latest within 30 days of the date on which the right was exercised. Reimbursement will be made on a proposal from LA CRAVATE DE BERCY by crediting the customer's bank account or by check sent to the name of the customer who placed the order and to the billing address.
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If your order after return no longer meets our conditions for benefiting from the free FDP (> 70 euros), we will then deduct a contribution to the shipping costs during the refund.
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ARTICLE 10 - INTELLECTUAL PROPERTY
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All texts, comments, works, illustrations, works and images reproduced or represented on the LA CRAVATE DE BERCY site are strictly reserved under copyright as well as intellectual property and for the whole world. As such and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of the Intellectual Property Code is authorized. Any reproduction or total or partial representation of one of the LA CRAVATE DE BERCY sites or of all or part of the elements found on one of the LA CRAVATE DE BERCY sites is strictly prohibited.
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ARTICLE 11 - RESPONSIBILITY
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The products offered comply with current French legislation. LA CRAVATE DE BERCY cannot be held liable in the event of non-compliance with the legislation of the country where the product is delivered.
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Photos are for illustrative purposes.
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ARTICLE 12 - APPLICABLE LAW
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This contract is subject to the French legislation in force. In the event of a dispute, the French courts will have sole jurisdiction.
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ARTICLE 13 - PERSONAL INFORMATION
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The information and data concerning you are necessary for the management of your order and for our commercial relations. They can be sent to companies that contribute to these relationships such as those responsible for the execution of services and orders for their management, execution, processing and payment. This information and data is also stored for security purposes, in order to comply with legal and regulatory obligations and to enable us to improve and personalize the services we offer you and the information we send you. In accordance with the Data Protection Act of January 6, 1978, you have the right to access and rectify and oppose your personal data. All you need to do is write to us online at or by post at LA CRAVATE DE BERC Y, 128 rue de la Boétie, 75008 PARIS, giving us your name, first name, e-mail address and if possible your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identity document bearing your signature and specify the address to which the reply must be sent. A response will then be sent to you within 2 months of receipt of the request.
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Depending on your choices made when creating or viewing your account, you may receive offers from our company, as indicated when creating your account. If you no longer wish it, you can ask us at any time.
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ARTICLE 14 - ADDRESS AND REGISTERED OFFICE
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BERCY'S TIE
128 rue de la Boétie, 75008 PARIS
siret number: 801407453
Intra-community VAT number: FR801407453
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